Before registering with bdpop, learn how your data is collected, where it is stored, and how it is kept secure. We believe the data belongs to you — we are simply its custodians.
All data is transmitted via TLS 1.3 protocol, ensuring no one can intercept it in transit.
Bdpop never sells or rents your personal information – that is our commitment.
View, correct, or request deletion of your data at any time.
Payment information is processed in accordance with international security standards.
Bdpop (bdpop.wine) is an online betting and gaming platform operated for users in Bangladesh. This Privacy Policy ("Policy") describes how bdpop collects, uses, stores, and protects your personal information.
This policy applies to your use of the bdpop.wine website, mobile app, or any of our services. We want you to know clearly what information is collected and why — there are no hidden motives.
bdpop's Core Commitments: We only collect information that is necessary to provide our services. Your personal data is never sold to advertisers or third parties.
Bdpop collects two types of data — (a) information you provide directly, and (b) information automatically collected during your use of the platform. Full details are listed below:
| Data Type | Example | Collection Methods |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form & KYC |
| Contact Information | Mobile number, email address | Registration Form |
| Payment Information | Mobile banking number (partially masked) | Deposit/Withdrawal Processing |
| Usage & Behavior | Login time, betting history, game activity | Automatic Logging |
| Device Information | IP address, browser type, operating system | Automatic Collection |
| Location Data | Approximate city or region (IP-based) | Automatic Collection |
Bdpop never stores your bank password, PIN, or full payment details. Payment information is only retained partially for verification purposes.
Bdpop collects data only for specific and lawful purposes. Each purpose is set out clearly below:
To verify members' age, identity, and payment methods, and to prevent fraud.
Account creation, bet processing, payment execution, and customer support.
To send payment confirmations, security alerts, and account-related notifications.
To analyse user experience and improve the quality of our services.
To comply with international AML (Anti-Money Laundering) regulations and detect suspicious activity.
To show you relevant promotions based on your preferences and usage — only with your consent.
Cookies and similar technologies are used when you access the bdpop website and app. Cookies are small files stored in your browser that help remember your session and preferences.
Bdpop uses industry-standard cybersecurity technology to keep your data safe. The core components of our security framework are outlined below:
Industry-leading encryption is applied to all data transmissions.
All sensitive data stored in the database is encrypted with AES-256.
Payment data is handled in accordance with the highest security standards.
Servers and networks are continuously monitored.
Third-party security audits conducted at least twice a year.
Enabling 2FA adds an extra layer of security to your login.
That said, no one can guarantee 100% security on the internet. In the event of a data breach, affected members will be notified within 72 hours and prompt remedial action will be taken.
Bdpop does not retain any data longer than necessary. The retention periods for different types of data are listed below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligation |
| Transaction History | 7 years | AML & Financial Regulations |
| KYC Documents | Account closure + 5 years | Regulatory Requirements |
| Log Files | 12 Months | Security & Investigation |
| Marketing Consent | Until Consent Is Withdrawn | Optional Communications |
| Cookie Data | Session or up to 1 year | User Experience |
Once the retention period expires, data is securely deleted or anonymized. Even if you request account deletion, certain data may need to be retained for a specified period due to legal obligations.
Bdpop believes your data belongs to you. As such, you can exercise the following rights:
You may request to know what information bdpop holds about you.
If you need to correct any inaccurate or outdated information, please contact our support team.
Unless required by law, you may request deletion of your data upon account closure.
You can export your bet history or account information in a standard format.
You may opt out of marketing communications or non-essential data processing.
You may request that the use of your data be restricted while a matter is under investigation.
To exercise these rights support@bdpop.wine. bdpop aims to respond within 30 days. Complex cases may take up to 60 days.
Bdpop is fully committed to protecting users under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor is using bdpop, their account and data will be deleted immediately.
If a parent believes their child is using bdpop, please contact us immediately at support@bdpop.wine.
Bdpop follows GamCare guidelines for the online protection of minors. Detailed information for parents and guardians Responsible Gaming page.
Bdpop primarily stores data in Bangladesh and the Asia-Pacific region. However, certain service providers — such as cloud services or live game providers — may process data in other countries.
All such transfers ensure that the destination country or organization maintains adequate data protection standards. GDPR-level protection agreements are applied to all international data transfers.
Bdpop may update this Privacy Policy from time to time. In the event of significant changes:
The date of the latest update will always be displayed at the top of this page.
For any privacy-related questions, concerns, or complaints, please reach out to our Data Protection Team:
Privacy@bdpop.wine – dedicated address for all privacy-related requests.
Log in to the platform and chat with us directly via Live Chat – support available in Bangla 24/7.
General inquiries within 24 hours; formal data requests within 30 business days.
Your privacy is our top priority at bdpop. Play with complete peace of mind, backed by world-class security.
Learn more: Terms & Conditions | Responsible Gaming | FAQ